Frequently asked questions

Found a place that suits you? Click "Respond to this listing" and send the landlord a message directly. That is all you need.

Yes. Browsing and creating a free account is always possible. To respond to a listing, you need a Zoeker or Thuis subscription. You can find the details under subscriptions.

Every listing is checked manually by us before it goes live, so it meets our guidelines before you come across it. If you still see something that does not look right, you can always report it to us.

Click "Report" on the listing page. We take every report seriously and review it as quickly as possible. You do not need to figure out yourself whether something is correct.

Go to "My listings" in your dashboard and click "+ New listing". You are guided step by step through photos, price and amenities, simple and without any hassle.

With the free Verkenner plan you can post 1 active listing at a time, up to 2 new ones per month. Want to share without limits? That is possible with the Thuis subscription.

Photos, description and amenities can always be updated. Price, postcode and city are fixed after publication. This keeps things transparent for everyone and prevents confusion.

As soon as someone responds, you will see it under "My listings". Choose a candidate and chat safely and directly with each other through WoonShare. You do not need to share your phone number.

WoonShare is the simple, safe way to share a place. We are not an agent or intermediary. We bring supply and demand directly together, so you make the choice yourself.

You are not tied to anything. You can stop your subscription and profile at any time with one click through your profile settings.

We only ask for what is needed to connect you, no unnecessary or sensitive data such as salary or national ID numbers. We never sell your data, and things like your phone number and chat messages are protected in accordance with GDPR.

Stuck? At the bottom of this page you can send us a message or schedule a call. We are here for you.